FAQ

What are your operating hours?

We are a boutique operation without a storefront and therefore do not operate as a conventional bakery.

Our delivery and collection hours are as follows:-

  • Mon-Fri: 11.30am-7.30pm
  • Sat-Sun: 11am-6pm

Please specify your order deliver/pickup time at the notes column at checkout. If you have selected pickup as an option, you will receive the exact pickup location via text 24-48hours before your selected date.

 

What are your serving sizes?

For our mini cake series,

  • 5" serves 4-6pax

For our standard cakes,

  • 6" serves 6-10pax
  • 9" serves 12-16pax

For our customised cakes, all cakes are four layers tall and come in the following sizes:-

  • 4" serves 6-10pax
  • 5" serves 12-16pax
  • 6" serves 16-24pax
  • 8" serves +/- 40pax

 

How long in advance should I place my orders?

As all our bakes are made to order, please place your orders at least 2 days in advance for our standard bakes. And for bulk orders or customised cakes, at least 1 week in advance! Do note that as available slots are filled on a first come, first served basis, we'd recommend placing your order asap to secure your slot!  

 

Do you provide delivery?

We have our deliveries done by an external delivery service provider (Grab/Lalamove/MrSpeedy) charged at the rate displayed at checkout. Please specify delivery time in the additional comments field when placing your order.

 

How do you package my order? 

Customised cakes come in a tall transparent cake box, secured with a ribbon. Standard cakes come in a standard white cardboard box. A card with care instructions will be included with all purchases.

 

Do you provide candles?

We provide a plastic knife and regular candles (big/small) for free. Please specify in the notes column at checkout. You can also purchase special birthday toppers and firework candles under Add-Ons.

 

How should I store my buttercream cakes?

Our buttercream cakes are frosted with swiss meringue buttercream, it is soft and creamy at room temperature. The cake can be displayed in an air conditioned room (at least 18°C) for up to 4 hours. We do not recommend to display or store cakes without air conditioning, especially under the hot sun or in warm and humid areas.

If refrigerated, thaw at room temperature for approximately 30-60min or until cream is soft to touch. Do not consume straight from the fridge as it will be crumbly and hard to cut. Leftovers can be kept in the fridge in an air-tight container up to 5 days, thaw 20-30mins before consumption.  

 

Are your bakes halal?

Unfortunately, our cakes are not certified Halal. However, our bakes do not contain alcohol unless stated otherwise.

 

I have allergies, which products are suitable for me?

While some of our products contain gluten/nut-free options, our cakes are made in a kitchen that handles nuts and gluten. We do not recommend to consume our products as they may contain traces.

 

Wanna work with us?

The team at Bake Me Happy is always up for collaboration with brands to bring fun content and great products for our local community! If you would like us to collaborate, you may reach out to us at rachbakesmehappy@gmail.com!